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Home/ Accessibility

Accessibility Statement

Our commitment to making this site usable by everyone, what we have built in, our known limitations, and how to report barriers.

Our commitment

The Healing Nobs is committed to making this website usable by as many people as possible, regardless of ability, technology, or assistive software. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, and we treat accessibility as an ongoing process rather than a one-time checklist.

What we've built in

  • Keyboard navigation: all interactive elements (menus, dropdowns, buttons, search) are operable using a keyboard alone.
  • Semantic HTML: we use proper heading hierarchy (h1 → h2 → h3), landmark regions (nav, main, footer), and meaningful link text on every page.
  • Alt text and ARIA labels: icons that convey meaning have ARIA labels; decorative graphics are marked aria-hidden.
  • Colour contrast: body text and interactive elements meet WCAG AA contrast ratios. Our brand colours have been tested against text backgrounds.
  • Responsive layout: pages adapt to screen sizes from 320px upwards, with text scaling correctly when users zoom up to 200%.
  • Form labels: form inputs (search, contact, calculators) are associated with visible labels. Error messages are descriptive.
  • Skip links: users can bypass repeated navigation to reach main content quickly.
  • No autoplay media: we do not use autoplaying video or audio anywhere on the site.
  • Reduced-motion support: animations respect the user's prefers-reduced-motion setting.
  • Plain language: we deliberately avoid jargon and explain technical terms when first used. Our Glossary covers common health and nutrition terminology.

Known limitations

We strive for full accessibility but acknowledge a few areas under active improvement:

  • Older PDFs: some of our older diet-chart PDFs may not be fully tagged for screen readers. We are gradually re-issuing them with proper tagging.
  • Third-party content: embedded third-party widgets (advertising, analytics if added in future) may not match our accessibility standards. We monitor and replace where possible.
  • Complex tables: some nutrition data tables are visually optimised; we are working to ensure all are equally usable with assistive technology.

Compatibility

We test our site with the following browsers and assistive technologies:

  • Latest versions of Chrome, Safari, Firefox, and Edge
  • iOS Safari and Android Chrome
  • VoiceOver (macOS and iOS)
  • NVDA and JAWS on Windows
  • TalkBack on Android

How to report accessibility issues

If you encounter a barrier on our site — a page that doesn't work with your screen reader, text that's hard to read, a form you can't complete, anything — please tell us. We treat accessibility reports as priority.

Email: [email protected]
Subject line: "Accessibility"
Please include: the page URL, what you were trying to do, what went wrong, and the assistive technology or browser you were using (if relevant).

We aim to acknowledge accessibility reports within 2 working days and propose a remedy or fix within 10 working days for most issues.

Alternative formats

If a piece of content on our site is inaccessible to you and you need it in another format — large print, plain text, or another language — email us with your request and we'll do our best to help.

Legal and regulatory standards

This statement is intended to align with:

  • WCAG 2.1 Level AA (Web Content Accessibility Guidelines, W3C).
  • European Accessibility Act (Directive (EU) 2019/882), applicable from June 2025.
  • UK Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.
  • Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act (US).

Ongoing improvement

This statement is reviewed at least annually. The most recent accessibility audit of the site was conducted in April 2026. As new content is added, we apply the same accessibility standards to it.

Contact

Accessibility coordinator: [email protected] (subject: "Accessibility")

Last updated: August 2026
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