Corrections Policy

Our commitment

Health information matters. We commit to correcting errors quickly, transparently, and visibly — whether the error is factual, an outdated reference, a misleading framing, or a typo that changes meaning.

Types of corrections

• Factual errors — wrong number, wrong study citation, misattributed quote, incorrect dosage. Corrected as soon as verified.
• Outdated information — superseded by newer research or updated clinical guidelines. Updated and dated.
• Misleading framing — statement technically accurate but likely to be misread. Reframed for clarity.
• Typos affecting meaning — for example, "increase" miswritten as "decrease." Corrected silently if no readers could have relied on the error; otherwise noted.
• Cosmetic typos — spelling and grammar errors that don't change meaning. Corrected silently.

How we mark significant corrections

For corrections that affect the meaning of any factual claim, we add a visible correction note at the bottom of the affected page in the format:

Correction (15 March 2026): An earlier version of this page stated [X]. The correct figure is [Y]. We have updated the article and apologise for any confusion.

The "Last updated" date in the page footer is also bumped to reflect the change.

Severe errors

If an error is severe enough to potentially affect a reader's health decisions — for example, an incorrect medication interaction warning, a wrong dosage, or a wrong contraindication — we:

1. Correct the page immediately.
2. Add a prominent correction notice at the top of the page for at least 30 days.
3. If the page has been widely shared, post a correction notice on our home page.
4. If the affected reader can be reached (for example, through their feedback email), reach out directly with the correction.

Retraction policy

In rare cases where an entire piece of content is found to be substantively wrong — for example, based on a flawed source that has since been retracted — we retract the article. Retracted articles are replaced with a placeholder explaining what was wrong, why we removed it, and what we'd recommend reading instead. We do not silently delete pages.

Reader-initiated corrections

To request a correction, send an email to [email protected] with:

• The page URL
• The specific text or claim you believe is incorrect
• Your reasoning or sources, if you have them
• Your relationship to the topic (for example, "I'm a registered dietitian" — helpful but not required)

We treat every correction request seriously regardless of the sender's credentials. If a five-year-old emails us with a correction backed by good evidence, we'll act on it just as quickly as if it came from a clinician.

Response times

• Acknowledgement: within 2 working days of receipt.
• Investigation and resolution: within 5 working days for most corrections.
• Severe errors: immediate correction; investigation and full notice within 24 hours.
• Complex disputes (where the evidence is genuinely contested): we may take longer, and we'll explain why.

Public correction log

We maintain an internal log of all significant corrections for transparency. If you'd like to know whether a specific page has had corrections, ask — we'll tell you.

Contact

To request a correction or learn more about a previous correction: [email protected] (subject: "Correction").